Listen.Learn.Co-create.Evaluate
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Care Quality Commission

Role
UX Researcher

Challenge
Design an intranet for the Care Quality Commission

Solution
Often adding another site is seen as a panacea but CQC were aware unless it met the needs of their people it would go unused and worse could be distracting to their mission. The solution was to understand their mission, their users online and offline to best position the digital experience.

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